Cancel Order Policy

At Moxie, we understand that sometimes plans change. That's why we've made our order cancellation policy simple and accommodating.

Cancellation Window – Act Quickly

You have a 30-minute window from the time you place your order to cancel it for any reason. This period is our way of giving you peace of mind. Made a decision too quickly? No worries—we've got you covered.

How to Cancel

If you need to cancel within these 30 minutes, just visit our Contact Us page. Our Moxie team is on standby to help you cancel your order quickly and without any fuss.

Beyond the 30 Minutes

After the 30-minute mark, we're already busy preparing your Moxie personal safety alarm for shipment. Once we're past this point, your order is set to be shipped out. We're all about efficiency and speed—ensuring every customer receives their products promptly.

Got Questions or Need Help?

Questions? Need assistance with something else? Our Contact Us page is your go-to resource. The Moxie customer service team is dedicated to your satisfaction. We're here to help with any questions or concerns you might have.

Thank You for Choosing Moxie

Your trust in Moxie for your personal safety needs means the world to us. We're excited to be a part of your journey toward greater confidence and security, and we're eager to continue providing service that makes you happy!