Terms and Conditions
Welcome to Moxie. These Terms and Conditions ("Terms") govern your use of our website and the purchase and use of our personal safety alarm products ("Products"). By accessing our website or purchasing our Products, you agree to be bound by these Terms.
1. Acceptance of Terms
By using our website or purchasing our Products, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please refrain from using our services.
2. Eligibility
You must be at least 18 years old or have the consent of a parent or guardian to purchase our Products.
3. Product Use
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Intended Use: Moxie personal safety alarms are designed to help attract attention in emergency situations. They are not a substitute for professional security measures.
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User Responsibility: Users are responsible for using the Product in accordance with all applicable laws and regulations. Misuse of the Product is strictly prohibited.
4. Orders and Payment
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Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
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Pricing: Prices are are subject to change without notice.
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Payment Terms: Payment must be made at the time of purchase using the provided payment options.
5. Shipping and Delivery
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Shipping: We offer shipping to most locations. Shipping costs and delivery times vary based on location and shipping method.
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Delivery: We are not responsible for delays caused by carriers or customs clearance.
6. Returns and Refunds
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Return Policy: If you are not satisfied with your purchase, you may return the Product within 30 days of receipt for a refund or exchange, provided it is unused and in its original packaging.
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Refunds: Refunds will be processed using the original payment method within 14 business days of receiving the returned Product.
7. Warranty
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Limited Warranty: Moxie offers a one-year limited warranty against defects in materials and workmanship under normal use.
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Exclusions: The warranty does not cover damage caused by misuse, accidents, unauthorized alterations, or normal wear and tear.
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Claim Process: To make a warranty claim, contact our customer service team with proof of purchase and a description of the issue.
8. Limitation of Liability
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No Liability: Moxie shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the Product.
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Maximum Liability: Our maximum liability shall not exceed the original purchase price of the Product.
9. Intellectual Property
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Ownership: All content on our website, including text, graphics, logos, and images, is the property of Moxie and is protected by intellectual property laws.
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Restrictions: You may not reproduce, distribute, or create derivative works from any part of our website without prior written consent.
10. Privacy Policy
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Data Collection: We collect personal information necessary to process your orders and improve our services.
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Data Use: Your information is used in accordance with our Privacy Policy, which is incorporated into these Terms by reference.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.
13. Dispute Resolution
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Negotiation: Parties agree to attempt to resolve any disputes informally before initiating legal action.
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Arbitration: If a dispute cannot be resolved informally, it shall be settled by binding arbitration in accordance with the rules.
14. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use constitutes acceptance of the new Terms.
15. Contact Information
For questions or concerns regarding these Terms, please contact us at:
- Email: vlad@baepop.shop
- Phone: +64275432868
- Address: 11 Pakenham St, Auckland, NZ, 1010
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
17. Entire Agreement
These Terms constitute the entire agreement between you and Moxie concerning your use of our website and Products.
18. Waiver
Failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.